At Hyperhome Hardware, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Name and surname
  • Contact details (email address, phone number, delivery address)
  • Payment information (processed securely via third-party payment gateways)
  • Purchase and order history
  • Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about your orders or inquiries
  • Improve our services and customer experience
  • Send promotional offers (only if you’ve opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted service providers (e.g., courier companies, payment processors)
  • Government or law enforcement agencies if required by law

4. Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Withdraw consent (where applicable)
  • Request deletion of your data (subject to legal obligations)

To exercise your rights, contact us at orders@hyperhome.co.za.

6. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can choose to accept or decline cookies via your browser settings.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect upon posting.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Hyperhome Hardware
Email: orders@hyperhome.co.za
Phone: 082 828 7866